Stylebike

Definition of Personal Information

Personal information refers to information about an individual, such as name, date of birth, gender, phone number, email address, occupation, place of employment, etc., that can identify a specific individual.

Collection and Use of Personal Information

The Company collects and uses personal information only within the scope of the following purposes. The collection and use of personal information by the Company is based on the voluntary provision of the customer, and if the customer provides personal information, the customer is deemed to have granted the Company permission to use the personal information in accordance with this policy.

• To inform you of the progress of your order
• For operations necessary to deliver the ordered products
• To manage customer order history and allow customers to view it themselves
• To provide information deemed beneficial and necessary for customers, such as news on new products
• To make inquiries and confirmations from the Company necessary for business execution, and to collect opinions for service improvement
• To respond to various inquiries

Provision of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties without the prior consent of the individual, unless there is a justifiable reason such as when based on laws and regulations or when necessary for business execution.
However, depending on the payment method of your order, personal information and order details may be provided to third parties such as credit reporting agencies for credit checks. In this case, the information provided by the Company to third parties shall be as follows:

1. Information entered by the customer at the time of order, including name (furigana), date of birth, and phone number (including mobile phone numbers)
2. Details of ordered products (product names, service details, product numbers, quantities, etc.)
3. Purchase amount (including shipping, consumption tax, and incidental expenses)
4. Delivery address if product delivery is required
5. Other information necessary for credit checks

Management of Personal Information

The Company will appoint a personal information protection manager to prevent leakage, loss, or damage of personal information, strive for sufficient security protection, and manage the entrusted personal information appropriately to keep it accurate and up-to-date.

Inquiry, Correction, or Deletion of Information

• If a customer wishes to inquire about, correct, or delete personal information provided to the Company, the Company will respond promptly within a reasonable scope after confirming the identity of the individual. However, information such as product purchase history and delivery addresses linked to orders cannot be deleted.
• If a customer has agreed to the Company's marketing (email newsletters, SMS notifications, etc.), they may cancel or re-register at any time at their convenience.

The Company uses analytical tools such as SNS, search sites, and CRM systems to understand how customers access and use this website and to optimize ad delivery on external sites. On this website, Cookies (including similar technologies such as Pixels; hereinafter collectively referred to as Cookies, etc.) are saved and used in your browser by these analytical tools. Although Cookies, etc. cannot identify individuals, individuals may be inferred by SNS and analytical tools. The Company uses information based on Cookies, etc. and analytical tools for the following purposes:
Purposes of Using External Services such as Analytical Tools

• To understand the usage status of this website and improve performance
• To deliver information such as new product launches and sales to customers who request such information
• To optimize monitoring ad delivery on external sites

Please refer to the following for methods to disable the handling of personal information and Cookies in external services such as SNS and the analytical tools used by the Company.

• Google Analytics, Google Ads and YouTube Privacy Policy
• Meta Business Suite (Facebook, Instagram, etc.) Privacy Policy
• X (Twitter) Privacy Policy
• Pinterest Privacy Policy
• TikTok Privacy Policy
• HubSpot Privacy Policy
• MailChimp Privacy Policy
• Shopify Privacy Policy

Deletion of Cookies

Cookies saved in the browser can be deleted by the customer. For details, please refer to the help/manual of your browser or perform an internet search.

Inquiry Form to contact us.